Refund policy

Our refund policy is valid for 30 days. If more than 30 days have passed since your purchase, we are unfortunately unable to offer you a refund or exchange.

To be able to be returned, your item must have a manufacturing or delivery defect or you may have a 14-day right of withdrawal. When you return your item, it must be unused and in the same condition you received it.

Shipping

To return your product, please contact the following email address: maxpodsconnect@gmail.com

The delivery time of the exchanged product may vary depending on your place of residence.

If you are sending an item worth more than 75 euros, we recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive the item you return.

Delivery

Our delivery times are 4 to 6 business days. We use DHL for all orders.

CUSTOMER SERVICE

We are available to answer your questions Monday to Friday, 8am to 6pm. Contact us via the contact form or by email.

RETURNS

Not satisfied with the product? You have 30 days to return it and get a full refund. Items must be in their original condition.

SECURE PAYMENT

All payments are secured with 3D Secure technology.